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Building a software platform that is reliable, scalable, and agile under demanding product needs is a serious technical challenge. Postmates isn't just another ad platform or mobile app for delivering static usergenerated content we have real customers paying real money for a real service, all in minutes. As a Product Manager, you will be responsible for building and optimizing products for our customers, which include buyers, sellers, Postmates, developers and internal teams. We love learning, and we expect that you will learn new thingsand teach new things to the people around youas we build out the Postmates platform together. You will: Drive product vision and direction for your product(s) and help shape the future of the industry as the company grows Collaborate with business leaders to make largescale decisions that impact tens of thousands of Postmates, tens of thousands of partners, and the millions of customers they serve Drive new feature development from start to finish by working with a crossfunctional team of engineering, design, operations, and marketing Establish, track, and measure success metrics after launch and consistently utilize behavior data in making key product decisions Synthesize feedback from internal stakeholders, app users, and market research to optimize the user experience Deliver results by setting goals, priorities, and processes that align PMs and engineers across your team and the organization You have: Three to six years of experience building and delivering highly successful products Technical knowhowyou have a solid understanding of how software is made and how it works Leadershipyou can motivate your teammates to create amazing products and processes. You're great at making tough decisions in a sea of ambiguity and keeping everyone on track Superb communicationyou have excellent written and verbal communication skills. You make complex ideas understandable and craft specs that are easy for multiple audiences to consume The ability to apply your skills and experience to company objectives so that you can resolve complex issues in creative and effective ways Experience working on complex issues where analysis of situation or data requires an indepth evaluation of variable factors The ability to exercise judgment in selecting methods, techniques and evaluation criteria for obtaining results Even better: A Master's degree (or higher) in a technical or quantitative field A software engineering background Design experience Experience with analytical tools SQL, Python, etc Experience in ondemand, commerce, or restaurant industry Benefits: Competitive salary and generous stock option plan Medical, dental and vision insurance Whatever computer, monitor, standing desk, keyboard mouse you need Contribute to open source projects (full support to release and contribute to projects) Incredible office in San Francisco close to mass transit A bit about us Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industryfirst leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gigeconomy workers as well as the underserved in the communities where we work. How will you help us change delivery for good? Postmates has your back. In our impactfirst work environment, we value huge company vision. Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.", "t_create": 1601674522, "id": 1854931, "ats_job_id": "1443432", "name": "Product Manager", "display_job_id": "REQ292", "business_unit": "Unknown", "medallionProgram": null, "hot": 1, "location": "San Francisco, CA", "stars": 0, "department": "Product", "type": "ATS"}, {"locations": ["San Francisco, CA", "Remote"], "t_update": 1605742338, "job_description": "Finance & Accounting at Postmates We're strategic thinkers and creative problem solvers tackling missioncritical initiatives that impact millions of customers, merchants, and couriers in our threesided marketplace every day. We're laserfocused on delivering bold financial solutions and decisions that help Postmates scale and continue its rapid growth as the first ondemand urban logistics platform. WHAT WE DO The Revenue & Business Strategy Team at Postmates works on solving key business problems. Our team mission is to empower the company to achieve its longterm financial objectives, identify new growth opportunities and address key challenges. We utilize datadriven analysis to assess, influence and execute on strategic monetization initiatives in close partnership with crossfunctional leaders. YOUR RESPONSIBILITIES As a Senior Manager on the team, you will provide critical financial and business insights to support Postmates' executive team. Your time will span both strategy (deal analysis and structuring, new initiative sizing, assessment of new monetization streams) and execution (putting plans into action). You are an expert in quantitative analysis who enjoys solving complex and unstructured problems, and you are able to effectively synthesize and present your insights to influence decisions. In this role, you will report into the VP of Revenue & Business Strategy. Your views will be reviewed directly by our executive team and you will have endtoend ownership of key initiatives that shape the future of Postmates. You will work closely and collaboratively with key stakeholders in Finance and across the company to drive effective decision making, while being a mentor to the junior members of the team. You must be personable, curious, proactive and detailoriented with strong technical skills and excellent written/verbal communication abilities. OUR REQUIREMENTS 5+ years of experience in finance or analytics at a tech company, investment banking, venture capital or management consulting (or 3+ years and a Master's degree) Bachelor's degree in a quantitative discipline (CS, Engineering, Math, Economics, Statistics) or MBA preferred Exceptional Excel / data management skills SQL knowledge required Proven history of implementing and executing business ideas Relentless focus on metrics, goals and detail Scrappy and entrepreneurial mindset Topnotch communication, verbal and written skills Capable of operating independently in a remote team environment, effectively managing relationships, deliverables and expectations with your business partners BONUS POINTS Postmates customer Consumer tech experience Strong interest in pricing, supplydemand economics, growth or marketplaces OUR PREFERRED QUALIFICATIONS Bachelor's degree or equivalent work experience. A bit about us Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industryfirst leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gigeconomy workers as well as the underserved in the communities where we work. How will you help us change delivery for good? Postmates has your back. In our impactfirst work environment, we value huge company vision. Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.", "t_create": 1593042554, "id": 1400349, "ats_job_id": "1369337", "name": "Senior Manager, Revenue & Business Strategy", "display_job_id": "REQ194", "business_unit": "Unknown", "medallionProgram": null, "hot": 1, "location": "San Francisco, CA", "stars": 0, "department": "Finance & Accounting", "type": "ATS"}, {"locations": ["Washington, DC", "San Francisco, CA", "Remote", "New York, NY", "Nashville, TN", "Los Angeles, CA", "Bellevue, WA"], "t_update": 1605742338, "job_description": "Interested in Postmates but don't see the perfect job just yet? Well, feel free to use this application and if we find one that's a good fit we will be sure to reach out. A bit about us Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industryfirst leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gigeconomy workers as well as the underserved in the communities where we work. How will you help us change delivery for good? Postmates has your back. In our impactfirst work environment, we value huge company vision. Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.", "t_create": 1587088331, "id": 1233297, "ats_job_id": "1334316", "name": "Keep Me Posted", "display_job_id": "663", "business_unit": "Unknown", "medallionProgram": null, "hot": 1, "location": "Washington, DC", "stars": 0, "department": "General", "type": "ATS"}, {"locations": ["San Francisco, CA", "Bellevue, WA", "Los Angeles, CA"], "t_update": 1605742339, "job_description": "Engineering at Postmates We're building groundbreaking tech solutions that power our revolutionary logistics platform to help connect millions of customers with their favorite merchants every day. We're tackling some of the most complex technical challenges in the modern logistics space to unlock opportunities that positively impact the local businesses and communities we serve. WHAT WE DO Postmates relies heavily on our engineering team to realize this vision. Building a software platform that is reliable, scales, and stays agile under demanding product needs is a serious technical challenge. Postmates is a threepart balancing act connecting customers, merchants, and couriers in realtime. If any piece is out of whack, the whole system suffers. Working with the Postmates engineering team offers an opportunity with explosive growth, cuttingedge technology, a highly visible charter, and a cool userfocused product vision. Postmates runs one of the largest realtime delivery fleets in the country and collects a tremendous amount of data about those deliveries. And we view that data to be core to our product roadmap and business processes. This team includes Data Engineers and Data Infrastructure Engineers. We're looking for engineers with a proven track record of shipping highimpact data systems. We care much more that you understand how to build simple, clear, and reliable tools than you have experience with any given toolset or pattern. We love learning, and we expect that you will learn new things and teach us new things as we build out the Postmates data infrastructure. The systems built in this team will have a critical impact on all our data pipelines by helping transition all Postmates services to an eventdriven model, and helping build datadriven products that match our millions of customers to couriers in near realtime. YOUR RESPONSIBILITIES Design, build and operate large scale data infrastructure systems across all environments to store, aggregate and process large amounts of data Implement various ETL infrastructures and guidelines on how to most effectively build and maintain them for reporting, analytics and product features Write maintainable and selfdocumenting code, perform code reviews Build a data platformasaservice for internal consumers, operating on opensource technologies on AWS and GCP Serve in the oncall rotation to make sure our data infrastructure is highly available to all internal customers Support our Applied Machine Learning team OUR REQUIREMENTS Bachelor's degree (or equivalent experience) required Minimum of 5 years of relevant professional experience Experience building on, deploying, and maintaining opensource data infrastructure systems (HDFS, Kafka, Spark, ZooKeeper, Druid, etc.) in production environments Experience with various types of data sources including relational stores such as MySQL, PostgresSQL and NoSQL data stores such as Cassandra or MongoDB and inmemory stores like Redis or Memcache Understanding of distributed systems and principles (consistency, durability, resilience, consensus) Experience working with cloudnative infrastructure on the public cloud (we operate on GCP and AWS) Ability to declare and work with infrastructureascode (all our infrastructure is defined in Terraform or Deployment manager) Ability to write clean and maintainable code (our codebases are in Python, Go, Erlang, and Java) A bit about us Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industryfirst leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gigeconomy workers as well as the underserved in the communities where we work. How will you help us change delivery for good? Postmates has your back. In our impactfirst work environment, we value huge company vision. Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.", "t_create": 1586989487, "id": 1232692, "ats_job_id": "1333624", "name": "Senior Software Engineer, Data Infrastructure", "display_job_id": "REQ141", "business_unit": "Unknown", "medallionProgram": null, "hot": 1, "location": "San Francisco, CA", "stars": 0, "department": "Engineering", "type": "ATS"}, {"locations": ["San Francisco, CA"], "t_update": 1605742338, "job_description": "Postmates is looking for an Insurance Claims Specialist to support our Legal and Finance teams with tracking and responding to insurance claims reporting, and case management. The ideal candidate must be detailoriented, efficient, and organized. Prior insurance experience is required, ideally with auto insurance claims, with an understanding of injury and property damage claims. We're strategic thinkers and creative problemsolvers tackling missioncritical initiatives that impact millions of customers, merchants, and couriers in our threesided marketplace every day. We're laserfocused on delivering bold Insurance solutions and decisions that help Postmates scale and continue its rapid growth as the first ondemand urban logistics platform. A day in the life Your primary responsibility will be to assess incoming reports of insurance claims reported by members of our Fleet, third parties, and/or insurance companies. You will also work collaboratively with our Trust & Safety, Legal team to review safety incidents that result in theft and property damage claims. Your role will require high levels of independent work, resourcefulness, and strong attention to detail. You will also need to work collaboratively and take direction easily as we are always improving and updating our processes. A sense of humor is always a plus as we deal with escalated scenarios. Your Responsibilities Ensure timely and appropriate investigation, evaluation, and reporting of claims Oversee entire lifecycle of assigned claims following established claims handling strategies Work directly with TPA and broker to investigate and expedite claims Work crossfunctionally with all support departments to investigate Auto, General Liability, Worker Compensation, and Occupational Accident claims. Actively participate and proactively drive improvements Help develop and implement product and Help Center changes to ensure a positive user experience when accidents occur and promote selfservice on our platform Manage and oversee the DocuSign, Google/ Excel spreadsheets, and Box Folders to ensure streamlined classification. You'll thrive in this role 3+ years in insurance claims management, Trust and Safety, Fraud, Risk Management, or related role Highly organized, analytical and comfortable in high volume claims environment Excellent listening, communication, verbal, and writing (documentation) skills Experience handling high priority escalations and working crossfunctionally promptly to provide resolutions Positive outlook and optimism in the face of challenges and negative situations Ability to maintain a high level of confidentiality Ability to balance attention with swift execution Not afraid to roll up your sleeves and work on the day to day cases Additional proficiency with Google Apps, Box, Microsoft Office, Zendesk, and DocuSign Comfort in a fastpaced environment, subject to rapid change and uncertainty Enthusiasm for Insurance A bit about us Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industryfirst leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gigeconomy workers as well as the underserved in the communities where we work. How will you help us change delivery for good? Postmates has your back. In our impactfirst work environment, we value huge company vision. Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.", "t_create": 1603998999, "id": 2074568, "ats_job_id": "1468723", "name": "Insurance Claims Specialist", "display_job_id": "REQ305", "business_unit": "Unknown", "medallionProgram": null, "hot": 0, "location": "San Francisco, CA", "stars": 0, "department": "Finance & Accounting", "type": "ATS"}, {"locations": ["San Francisco, CA"], "t_update": 1605742338, "job_description": "Engineering at Postmates We're building groundbreaking tech solutions that power our revolutionary logistics platform to help connect millions of customers with their favorite merchants every day. We're tackling some of the most complex technical challenges in the modern logistics space to unlock opportunities that positively impact the local businesses and communities we serve. A day in the life At Postmates X, we are reimagining how things move in cities. Serve, our personable sidewalk delivery robot, is our vision for the future of delivery. It's designed to take deliveries away from congested streets and onto underutilized alleys and sidewalks, to save energy, reduce emissions, reduce traffic, and make deliveries faster and cheaper. Why move twopound burritos with twoton cars? Serve has been years in the making and has already done thousands of customer deliveries. Who are we? We are tech industry veterans in software, hardware, and design who are pooling our individual talents together to build a legacy. Our team is inclusive, agile, and driven by a common purpose. We are solving realworld problems with machine learning, computer vision, and robotics, with a mindful eye towards the endtoend user experience. By joining our team, you will help create the first robotic helpers entering our cities: moving alongside us and running our errands! What will you do? Own power system design including charge and discharge architecture, system regulators, power distribution, and safety. Own battery design including cell, BMS, and pack definition, certification, and validation. Design comprehensive power and battery test plans to characterize all required design parameters. Design and setup inhouse test lab for battery pack testing Write software scripts to control offtheshelf and custom test equipment. Work with other engineers and technicians to collect, review, analyze and present test data. Perform design reviews, FMEA, risk and failure analysis. Work with battery vendors to transfer design into production and implement best production processes and practices. Monitor the advancements in battery technology, processes and SOC algorithms and advise the team accordingly Build a strong business relationship with suppliers. Qualifications 7+ years of experience in product development environment preferably with an experience in systems engineering. BS degree or higher in electrical or mechanical engineering Knowledgeable about EV standards and regulatory testing requirements/pass fail criteria Professional experience with the design, analysis, and/or testing of lithiumbased battery systems including modules, packs, and battery management systems. Previous product design experience in automotive, aerospace, or transportation systems. Experienced in the areas of test definition, test setup and execution Experience with high energy density battery cell design, characterization and applications Experience in battery module/pack interconnection design, thermal management, and safety. A bit about us Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industryfirst leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gigeconomy workers as well as the underserved in the communities where we work. How will you help us change delivery for good? Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation. A bit about us Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industryfirst leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gigeconomy workers as well as the underserved in the communities where we work. How will you help us change delivery for good? Postmates has your back. In our impactfirst work environment, we value huge company vision. Postmates is proud to be an equal employment opportunity and affirmative action employer. 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We're laserfocused on delivering bold financial solutions and decisions that help Postmates scale and continue its rapid growth as the first ondemand urban logistics platform. We are seeking a Senior Payroll Specialist to contribute to our worldclass hypergrowth organization. The ideal candidate will be familiar with the payroll process, organized, detailoriented, selfmotivated, and a system savvy team player with a variety of experience working in a fastpaced environment. The Senior Payroll Specialist will ensure the accuracy of preliminary payroll data, will research and resolve payroll issues, while providing a high level of customer service to all employees. This position will impact a rapidly growing organization and offer career development opportunities for the right candidate. WHAT YOU'LL BE DOING Responsible for ensuring accuracy processing of the US, UK and Canada payrolls; including new hires, terminations, leaves, garnishments and employee changes. Researching and resolving any data issues, missing information, and facilitating the communication between HR and the employee. Responsible for preparing semimonthly payroll for hourly and salaried employees, benefit changes, and special compensation. Assisting in auditing the semimonthly payroll data prior to submitting the payroll file to the third party payroll vendor (ADP). Responding quickly and accurately, with professionally composed emails, to employee payroll and compensation inquiries. Assist in tracking/reporting/auditing of company benefits such as 401(k) and flexible spending accounts. Ability to run and create (adhoc) reports out of ADP Report Writer on an asneeded basis. Work on adhoc projects, such as Audits. Work with and followup on all notices received from Federal and State Agencies. Additional responsibilities as time permits. Additions Supervise the processing of US, UK and Canada semimonthly payrolls, including salary, bonus, commissions, benefits and taxes to ensure that Postmates is compliant with federal, state, and local county regulations. Review submission of employee changes, including but not limited to new hires, temporary workers, transfers, and promotions to ensure accuracy. Process accurate and timely submission of employee 401k deferral changes and contributions into the plan. Liaise with company payroll providers to ensure accuracy, compliance and timely processing. Reviewing and approving changes in exemptions, insurance coverage, savings deductions, and job titles, and department/ division transfers. Ensures time off policies are appropriately applied to employee profiles within ADP. Assists with determining payroll liabilities by approving the calculation of employee federal and state income and social security taxes, and employer's social security, unemployment, and workers compensation payments. Work with outside accounting and payroll firms to process payroll for international employees. WHAT WE'RE LOOKING FOR Must have experience with ADP Workforce Now 5 years of experience, including experience with processing a full cycle payroll Bachelor degree in Business, Accounting or Finance or relevant experience CPP designation is encouraged Process improvement mentality Strong systems knowledge, including the ability to quickly learn new systems Excellent Excel, strong communication and analytical skills Highly motivated Able to work independently A bit about us Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industryfirst leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gigeconomy workers as well as the underserved in the communities where we work. How will you help us change delivery for good? Postmates has your back. In our impactfirst work environment, we value huge company vision. Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.", "t_create": 1603468853, "id": 2049797, "ats_job_id": "1463628", "name": "Senior Payroll Specialist", "display_job_id": "REQ308", "business_unit": "Unknown", "medallionProgram": null, "hot": 0, "location": "San Francisco, CA", "stars": 0, "department": "Finance & Accounting", "type": "ATS"}, {"locations": ["Nashville, TN"], "t_update": 1605742339, "job_description": "WHO WE ARE Postmates enables anyone to have just about anything ondemand. We pioneered the ondemand space and currently serve 80% of US households with a fleet of more than 600,000 Postmates and the largest network of merchants in the US. We're changing the landscape of commerce by making cities our warehouses, providing the delivery infrastructure, and connecting our customers to any product, anywhere, anytime. Postmates isn't just an app, it's a way of life and a part of pop culture. We are the O.G. of ondemand and we've given people a new superpower the ability to Postmate anything from anywhere. We're building a movement to make Postmates a verb: Postmate it. WHAT WE DO Join Postmates as an Associate Account Executive and help make us even more successful! In this position, you will play a key role in the rapid growth of Postmates' platform by reaching out to local merchants and having great communication skills. YOUR RESPONSIBILITIES Managing your own leads: utilize online and offline sources to cultivate new leads Develop and maintain pipeline Plan an approach for your territory Drive the full sales cycle to attain new business Achieve and consistently exceed monthly, quarterly, and yearly sales goals OUR REQUIREMENTS 1+ years of experience (inside sales or sales) within a tech company Hungry, driven, competitive and hardworking candidates A strong history of executing full life cycle sales over the phone A highly customerfocused mindset and consultative sales approach The ability to learn quickly A stellar work ethic and proven success as a selfstarter YOUR BENEFITS Postmates has your back. In our impactfirst work environment, we value huge company vision. A bit about us Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industryfirst leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gigeconomy workers as well as the underserved in the communities where we work. How will you help us change delivery for good? Postmates has your back. In our impactfirst work environment, we value huge company vision. Postmates is proud to be an equal employment opportunity and affirmative action employer. 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We're changing the landscape of commerce by making cities our warehouses, providing the delivery infrastructure, and connecting our customers to any product, anywhere, anytime. Postmates isn't just an app, it's a way of life and a part of pop culture. We are the O.G. of ondemand and we've given people a new superpower \u2014 the ability to Postmate anything from anywhere. We're building a movement to make Postmates a verb: Postmate it. WHAT YOU'LL DO We're looking for a CRM Marketing Associate who will help drive the company's growth forward. You are stickler for the details and have a mix of technical, creative and analytical skills to launch cool, buzzworthy email, push and in app marketing campaigns. You'll collaborate with key stakeholders across the organization (brand communications, design and copy, analytics, product) to execute email, push and in app marketing campaigns. The role requires someone who is incredibly executional, detailoriented, a quick problemsolver and has a cando attitude. YOUR RESPONSIBILITIES Manage the endtoend process of email, push and inapp marketing execution including campaign segmentation, creating/updating email HTML, scheduling, QA, discount setup and campaign deployment Conduct userend testing of email marketing campaigns to ensure accuracy of content, linking, and tracking Report out on campaign performance and recommendations Engage with multiple stakeholders across the organization to support key marketing and brand partnership initiatives Stay obsessed with industry trends, and advise the team on new technologies and strategies that will help us meet our goals OUR REQUIREMENTS 24 years of experience in a marketing role. Email marketing experience preferred (experience with Braze is a plus) Highly organized, resultsdriven, with exceptional attention to detail with great endtoend executional ability Selfstarter with an excitement for learning, open to new experiences and challenges in a fastpaced business environment Flexibility. Our business peaks when people eat. That doesn't always happen from 95. Versatile. Ability to thrive in a crossfunctional environment while juggling multiple responsibilities. Must be proactive, resourceful, and demonstrate intellectual curiosity Strong knowledge of Excel is a must Sense of humor, preferred. Ok, required YOUR BENEFITS Postmates has your back. In our impactfirst work environment, we value huge company vision. Competitive salary and stock option plan (stay aligned with the long term value you create) Monthly benefits stipend Whatever computer, monitor, keyboard mouse you need A bit about us Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industryfirst leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gigeconomy workers as well as the underserved in the communities where we work. How will you help us change delivery for good? Postmates has your back. In our impactfirst work environment, we value huge company vision. Postmates is proud to be an equal employment opportunity and affirmative action employer. Qualified applicants at Postmates are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.", "t_create": 1602889321, "id": 2034669, "ats_job_id": "1458428", "name": "Growth CRM Marketing Associate", "display_job_id": "REQ303", "business_unit": "Unknown", "medallionProgram": null, "hot": 0, "location": "San Francisco, CA", "stars": 0, "department": "Growth & Strategy", "type": "ATS"}, {"locations": ["San Francisco, CA"], "t_update": 1605742338, "job_description": "Merchant, Solutions Engineer Postmates is on a mission to help people unlock the best of their cities and their lives with an industryleading ondemand \u201canything\u201d network. We're the first and still the leading company in the ondemand space with a fleet of more than 400,000 Postmates, the largest network of merchants in the U.S. and a brand that has become a verb in pop culture. We're looking for people who aren't afraid to be first or eccentric, and who are passionate about creating the new, new. The Merchant Team is responsible for managing and aggressively growing Postmates' topline revenue while delivering a worldclass merchant experience. As a member of this team, you'll work closely with the merchant, product, and engineering organizations to architect, implement, and grow our solutions engineering function. As Solutions Engineer you will: Act as a technical resource to the Sales and Account Management teams within the business when dealing with existing clients, prospects, and internal troubleshooting Craft technical content to represent our integration capabilities Distill and communicate customer needs and product feedback to Product Management, Engineering, Marketing, and Sales Understand, scope, and deliver Solutions (including Statements of Work) based upon usecases presented by clients and/or prospects Provide technical guidance to customers attempting to leverage the Postmates Developer tools Lead the RFP / RFQ and Security Assessment process from within the business. Point of sale system integration and workflow management Assist in stage testing for prospective merchants Quickly assess errors in set up and identify what needs to be addressed to fix the issue To succeed in this role, you will lean on your: 5 + years experience as a sales engineer (marketplace business preferred) Previous experience building solutions engineering functions within fastgrowing software companies A passion to serve the customer and genuine interest in sales processes, with clientfacing experience, ideally sales engineering or customer support An ability to succinctly communicate complex ideas around a technical topic, instilling confidence and trust in the customer Confident dispensing knowledge to a highly skilled and experienced audience Education: Computer Science / Computer Engineering Degree and/or practical experience working across a diverse range of technologies Experience with scoping and managing system integrations and creating SOW documentation for clients Experience in managing / contributing to RFP / RFQ and Security Assessment documents Experience in providing technical support Strong understanding of API / cloud infrastructure Strong presentation and communication skills, ability to convert technical knowledge into plain language for prospects, clients, and staff Familiarity with Python, Go, and/or Elixir. Familiarity with SQL querying A bit about us Postmates is changing delivery for good. While you may know us as the clever brand loved by celebrities and millennials, we are so much more. We are industryfirst leaders in the modern logistics space, creating groundbreaking tech products that positively impact millions of customers, merchants and gigeconomy workers as well as the underserved in the communities where we work. How will you help us change delivery for good? Postmates has your back. In our impactfirst work environment, we value huge company vision. Postmates is proud to be an equal employment opportunity and affirmative action employer. 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